Insurance Claims and Policy Processing Clerks Salaries by State

Mean and median pay, wage percentiles, employment, and top-paying metro areas for insurance claims and policy processing clerkss across the U.S. Source: BLS OEWS May 2025 (data.bls.gov OEWS tool /OESServices/combo/table, all-occupation crawl by area).

National mean salary $52,920 ≈ $25/hr
National median salary $49,230
Total employment 214,260 nationwide

Job Outlook, 2024–2034

Source: BLS Employment Projections 2024-2034.

Projected growth -3.7% Decline
Annual openings 20,300 per year (avg)
Employment 2024→2034 256,700 → 247,200 (-9,500)
Typical entry education High school diploma or equivalent

Salary Map

Brighter tiles = higher average pay; dashed tiles have no data. Click a state for details.

💰 Top 5 Highest-Paying States

  1. New Hampshire$62,790
  2. Washington$61,830
  3. Connecticut$61,190
  4. Maine$60,460
  5. New Jersey$60,450

📉 5 Lowest-Paying States

  1. Alabama$42,900
  2. South Dakota$44,310
  3. West Virginia$45,460
  4. Wyoming$45,740
  5. New Mexico$45,740
#StateMeanMedian Hourlyvs. U.S.Employment
1 New Hampshire $62,790 $60,650 $30 +18.7% 820
2 Washington $61,830 $60,220 $30 +16.8% 3,730
3 Connecticut $61,190 $59,760 $29 +15.6% 2,430
4 Maine $60,460 $58,890 $29 +14.2% 1,710
5 New Jersey $60,450 $59,810 $29 +14.2% 5,000
6 Colorado $59,110 $58,660 $28 +11.7% 1,380
7 New York $58,690 $57,790 $28 +10.9% 8,120
8 California $57,500 $56,800 $28 +8.7% 23,470
9 Minnesota $57,370 $58,030 $28 +8.4% 3,580
10 Massachusetts $55,540 $52,910 $27 +5% 4,820
11 Texas $54,740 $49,880 $26 +3.4% 24,470
12 Montana $54,070 $50,890 $26 +2.2% 360
13 Indiana $53,940 $49,240 $26 +1.9% 5,190
14 Oregon $53,530 $50,890 $26 +1.2% 2,640
15 Pennsylvania $53,190 $49,420 $26 +0.5% 7,020

Top-Paying Metro Areas

Highest median pay among 360 metro areas.

#Metro areaMedianMeanEmployment
1 Manchester-Nashua, NH $67,170 $69,410 270
2 San Francisco-Oakland-Fremont, CA $64,260 $68,040 2,390
3 Massachusetts nonmetropolitan area $63,750 $59,510 30
4 Barnstable Town, MA $63,190 $60,560 70
5 San Jose-Sunnyvale-Santa Clara, CA $62,900 $66,990 800
6 Janesville-Beloit, WI $62,500 $57,460 50
7 Hartford-West Hartford-East Hartford, CT $62,310 $62,500 1,470
8 Appleton, WI $62,170 $57,360 140
9 Santa Maria-Santa Barbara, CA $61,460 $63,940 100
10 Santa Rosa-Petaluma, CA $61,410 $62,080 230

Pay by Industry

Highest-paying industries employing insurance claims and policy processing clerkss (BLS OEWS, by median).

#IndustryMedianMeanEmployment
1 Sectors 48 and 49 - Transportation and Warehousing $67,350 $67,440 170
2 Local Government, excluding Schools and Hospitals (OEWS Designation) $66,920 $63,780 540
3 Scientific Research and Development Services $60,930 $67,030 30
4 Research and Development in the Physical, Engineering, and Life Sciences $60,930 $67,030 30
5 Federal, State, and Local Government, excluding State and Local Schools and Hospitals and USPS $60,270 $61,750 2,170
6 Sector 99 - Federal, State, and Local Government, excl. State & Local Schools & Hospitals & USPS $60,270 $61,750 2,170
7 Legal Services $59,950 $54,700 370
8 Truck Transportation $59,830 $61,530 30
9 State Government, excluding Schools and Hospitals (OEWS Designation) $59,830 $61,070 1,630
10 State Government, including Schools and Hospitals (OEWS Designation) $59,830 $60,320 1,820
11 Federal, State, and Local Government, including State and Local Schools and Hospitals and USPS $58,370 $58,140 2,870
12 Business, Professional, Labor, Political, and Similar Organizations $58,240 $61,050 340

Workforce Deep-Dive

Distribution and demographics from Census ACS (2023, self-reported). Wage figures here are ACS averages and run lower than the authoritative BLS wages above; use them for shape, not exact pay.

Annual wage distribution

< $10K
37,053
$10-20k
12,261
$20-30k
28,083
$30-40k
56,895
$40-50k
69,338
$50-60k
32,489
$60-70k
20,128
$70-80k
10,976
$80-90k
7,089
$90-100k
4,108
$100-110k
3,002
$110-120k
1,876
$120-130k
2,172
$130-140k
634
$140-150k
300
$150-160k
512
$160-170k
277
$170-180k
54
$180-190k
146
$190-200k
439
$200k+
1,891

Pay by age band

16-24
$27,955
25-34
$37,644
35-44
$45,989
45-54
$54,016
55-64
$48,844
65+
$29,008

Education level

Regular high school diploma
$35,968
1 or more years of college credit, no degree
$40,068
Bachelors Degree
$57,262
Associates Degree
$43,696
Some college, but less than 1 year
$38,551
Masters Degree
$51,949
GED or alternative credential
$35,542
12th grade - no diploma
$27,926
Professional degree
$60,269
No schooling completed
$28,666
Grade 11
$34,794
Grade 10
$40,285
Doctorate degree
$74,068
Grade 9
$38,739
Grade 6
$44,553
Grade 8
$39,916
Grade 2
$25,284

Full-time vs part-time

Full-time
233,695 · $50,333
Part-time
23,465 · $26,007

Race / ethnicity

White
$43,758
Black
$45,785
Two or More Races
$38,968
Other
$41,250
Asian
$43,386
American Indian
$33,870
American Indian and Alaska Native tribes specified; or American Indian or Alaska Native, not specified and no other races
$18,978
Native Hawaiian and Other Pacific Islander
$36,765

Top fields of study

Business Management And Administration
$65,847
General Business
$92,731
Psychology
$60,297
Communications
$52,015
Nursing
$65,858
Political Science And Government
$59,266
Liberal Arts
$37,001
Marketing And Marketing Research
$55,863

Top Skills

Most important skills for this role (O*NET importance, 1–5 scale).

Reading Comprehension
3.5
Time Management
3.5
Speaking
3.4
Active Listening
3.3
Critical Thinking
3.3
Service Orientation
3.1
Writing
3.1
Social Perceptiveness
3.1
Coordination
3.1
Monitoring
3.0
Complex Problem Solving
3.0
Judgment and Decision Making
3.0

Frequently Asked Questions

How much do insurance claims and policy processing clerks make in the U.S.?

The median insurance claims and policy processing clerks salary in the United States is $49,230 per year (mean $52,920), and about 80% earn between $37,560 and $73,590.

How much do insurance claims and policy processing clerks make per hour?

Roughly $25 per hour, based on a mean annual wage of $52,920 and 2,080 work hours per year.

Which state pays insurance claims and policy processing clerks the most?

New Hampshire has the highest average pay for insurance claims and policy processing clerks at $62,790 per year (median $60,650).

What is the job outlook for insurance claims and policy processing clerks?

Employment is projected to change -3.7% from 2024 to 2034 (Decline), with about 20,300 openings per year.