Insurance Claims and Policy Processing Clerks Salary 2025: $49,230 Median, -3.7% Job Decline
Insurance Claims and Policy Processing Clerks earn a median annual salary of $49,230, according to the latest Bureau of Labor Statistics data. That works out to about $24 per hour. The typical pay range stretches from $37,560 at the 10th percentile to $73,590 at the 90th, meaning experience and location matter a lot. More than 214,000 people work in this occupation across the U.S.
How much Insurance Claims and Policy Processing Clerks earn
The national average (mean) wage is $52,920. Half of all clerks earn less than $49,230, half earn more. The bottom 10% bring home roughly $37,560, while the top 10% clear $73,590. Pay varies by industry and experience—clerks in insurance carriers tend to earn more than those in agencies or brokerages.
- Median annual salary: $49,230
- Mean annual salary: $52,920 (about $24/hour)
- 10th percentile: $37,560
- 90th percentile: $73,590
Pay by state
Your state makes a big difference. New Hampshire leads at $60,650, followed closely by Washington ($60,220), New Jersey ($59,810), Connecticut ($59,760), and Maine ($58,890). On the lower end, Mississippi averages $43,840, New Mexico $41,700, and Alabama $38,140. Relocating or working remotely for an employer in a higher-paying state could lift your earnings substantially.
How to become Insurance Claims and Policy Processing Clerk
Most employers require a high school diploma or equivalent. On-the-job training is common, lasting a few weeks to several months. Strong computer skills and attention to detail are essential. Some clerks earn certifications, such as the Associate in Claims (AIC) from The Institutes, which can boost promotion prospects. No state license is typically needed for entry-level clerk roles.
- Education: High school diploma minimum
- Training: On-the-job, typically 1-3 months
- Certifications: Optional but helpful (e.g., AIC)
- Key skills: Computer proficiency, organization, communication
Job outlook
The BLS projects a 3.7% decline in employment from 2024 to 2034, losing about 8,000 jobs. That's a shrinking field, driven by automation and online self-service tools. Still, about 20,300 openings per year are expected as workers retire or leave for other occupations. Competition will be stronger in low-turnover, high-pay states.
Frequently asked questions
What is the highest-paying state for Insurance Claims and Policy Processing Clerks?
New Hampshire pays the most, with an average annual salary of $60,650.
How long does it take to become an Insurance Claims and Policy Processing Clerk?
You can start with just a high school diploma, and on-the-job training usually takes 1 to 3 months.
Is insurance claims processing a growing field?
No, employment is projected to decline by 3.7% from 2024 to 2034, but about 20,300 new openings occur each year due to turnover.
Salary figures are U.S. Bureau of Labor Statistics estimates (OEWS / Employment Projections). For informational purposes only; not career or financial advice. See the full Insurance Claims and Policy Processing Clerks data.