Customer Service Representatives Salary in Massachusetts
Ranked #4 of 51 · MA
13.2% above U.S. average
Mean annual salary $52,750 ≈ $25/hr
Median annual salary $49,120
Employment 49,990
Salary Distribution (10th–90th percentile)
P10 $35,440P25 $41,500 Median $49,120P75 $61,090P90 $74,880
About 80% of customer service representativess in Massachusetts earn between $35,440 and $74,880. The blue band is the middle 50% (P25–P75); the dot marks the median.
Compared to the U.S.
The mean customer service representatives salary in Massachusetts is $52,750, about 13.2% above the U.S. average ($46,590). That works out to roughly $25/hr at 2,080 hours per year.
Metro Areas in Massachusetts
| Metro area | Median | Mean | Employment |
|---|---|---|---|
| Boston-Cambridge-Newton, MA-NH | $49,920 | $53,740 | 37,780 |
| Massachusetts nonmetropolitan area | $48,200 | $52,100 | 430 |
| Barnstable Town, MA | $47,880 | $50,560 | 1,310 |
| Worcester, MA | $47,540 | $50,020 | 4,740 |
| Springfield, MA | $46,790 | $47,740 | 2,930 |
| Pittsfield, MA | $44,650 | $47,760 | 680 |
| Amherst Town-Northampton, MA | $43,560 | $46,320 | 760 |