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Customer Service Representatives Salary in Massachusetts
Ranked #4 of 51 · MA
Salary Distribution (10th–90th percentile)
About 80% of customer service representativess in Massachusetts earn between $35,440 and $74,880. The blue band is the middle 50% (P25–P75); the dot marks the median.
Compared to the U.S.
The mean customer service representatives salary in Massachusetts is $52,750, about 13.2% above the U.S. average ($46,590). That works out to roughly $25/hr at 2,080 hours per year.
Metro Areas in Massachusetts
| Metro area | Median | Mean | Employment |
|---|---|---|---|
| Boston-Cambridge-Newton, MA-NH | $49,920 | $53,740 | 37,780 |
| Massachusetts nonmetropolitan area | $48,200 | $52,100 | 430 |
| Barnstable Town, MA | $47,880 | $50,560 | 1,310 |
| Worcester, MA | $47,540 | $50,020 | 4,740 |
| Springfield, MA | $46,790 | $47,740 | 2,930 |
| Pittsfield, MA | $44,650 | $47,760 | 680 |
| Amherst Town-Northampton, MA | $43,560 | $46,320 | 760 |
Frequently Asked Questions
How much do customer service representatives make in Massachusetts?
The median customer service representatives salary in Massachusetts is $49,120 per year (mean $52,750), and about 80% earn between $35,440 and $74,880.
How much do customer service representatives make per hour in Massachusetts?
Roughly $25 per hour, based on a mean annual wage of $52,750 and 2,080 work hours per year.
Is Massachusetts a high-paying state for customer service representatives?
Massachusetts ranks #4 of 51 states for customer service representatives pay. Its mean salary of $52,750 is about 13.2% above the U.S. average of $46,590.
Which metro areas in Massachusetts pay customer service representatives the most?
The highest-paying metro areas in Massachusetts for customer service representatives are Boston-Cambridge-Newton, MA-NH ($49,920), Massachusetts nonmetropolitan area ($48,200), Barnstable Town, MA ($47,880), by median annual wage.