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Customer Service Representatives Salary in Illinois
Ranked #15 of 51 · IL
Salary Distribution (10th–90th percentile)
About 80% of customer service representativess in Illinois earn between $33,590 and $71,400. The blue band is the middle 50% (P25–P75); the dot marks the median.
Compared to the U.S.
The mean customer service representatives salary in Illinois is $48,950, about 5.1% above the U.S. average ($46,590). That works out to roughly $24/hr at 2,080 hours per year.
Metro Areas in Illinois
| Metro area | Median | Mean | Employment |
|---|---|---|---|
| Chicago-Naperville-Elgin, IL-IN | $47,100 | $49,800 | 75,240 |
| Northwest Illinois nonmetropolitan area | $43,420 | $44,770 | 1,350 |
| Rockford, IL | $43,260 | $45,890 | 2,070 |
| East Central Illinois nonmetropolitan area | $41,900 | $43,660 | 1,860 |
| West Central Illinois nonmetropolitan area | $41,760 | $43,940 | 1,930 |
| Champaign-Urbana, IL | $41,280 | $45,660 | 1,480 |
| Kankakee, IL | $40,490 | $45,160 | 480 |
| Springfield, IL | $40,230 | $44,380 | 1,510 |
Frequently Asked Questions
How much do customer service representatives make in Illinois?
The median customer service representatives salary in Illinois is $46,130 per year (mean $48,950), and about 80% earn between $33,590 and $71,400.
How much do customer service representatives make per hour in Illinois?
Roughly $24 per hour, based on a mean annual wage of $48,950 and 2,080 work hours per year.
Is Illinois a high-paying state for customer service representatives?
Illinois ranks #15 of 51 states for customer service representatives pay. Its mean salary of $48,950 is about 5.1% above the U.S. average of $46,590.
Which metro areas in Illinois pay customer service representatives the most?
The highest-paying metro areas in Illinois for customer service representatives are Chicago-Naperville-Elgin, IL-IN ($47,100), Northwest Illinois nonmetropolitan area ($43,420), Rockford, IL ($43,260), by median annual wage.