Ushers, Lobby Attendants, and Ticket Takers Salary Guide 2025: Pay, Growth & How to Start
The median annual wage for ushers, lobby attendants, and ticket takers is $32,910, according to the Bureau of Labor Statistics’ May 2024 data. That works out to roughly $16 per hour. Most workers in this occupation earn between $23,560 (10th percentile) and $42,470 (90th percentile), making it a stable entry-level role in the entertainment and hospitality sectors.
How much Ushers, Lobby Attendants, and Ticket Takers earn
The national mean salary for ushers, lobby attendants, and ticket takers is $33,080, or about $16 per hour. Half of all workers earn less than $32,910; the top 10% take home more than $42,470. Pay varies by venue type and location, but the role generally offers consistent hours in theaters, sports arenas, and event spaces.
- Median annual salary: $32,910
- Mean annual salary: $33,080 (~$16/hr)
- Typical range (10th–90th percentile): $23,560 – $42,470
Pay by state
Where you work matters a lot. Washington pays ushers, lobby attendants, and ticket takers the most, with a mean annual wage of $41,010. Colorado ($38,380), the District of Columbia ($37,930), California ($37,870), and New York ($37,110) also offer higher-than-average wages. On the low end, Mississippi averages $21,570, Alabama $22,360, and West Virginia $23,400. The gap between the highest- and lowest-paying states exceeds $19,000.
How to become Ushers, Lobby Attendants, and Ticket Taker
No formal education beyond a high school diploma or GED is typically required. Most training happens on the job — you’ll learn how to scan tickets, direct patrons, handle seating issues, and operate basic point-of-sale or ticketing systems. Strong customer service skills, patience, and the ability to stand for long periods are essential. Some venues require you to be at least 18 and may check for a clean background. Certification isn’t required, though first-aid training can be a plus.
- Entry-level; on-the-job training
- High school diploma or equivalent usually sufficient
- No licensing or certification mandated
- Key skills: communication, customer service, ability to stand/walk for shifts
Job outlook
The BLS projects a 1.2% growth rate for ushers, lobby attendants, and ticket takers from 2024 to 2034 — slower than the average for all occupations. Despite the sluggish growth, about 30,800 openings are expected each year, mostly due to workers leaving the field or retiring. The occupation employs 121,770 people nationwide, with many positions tied to large entertainment venues and tourism hubs.
Frequently asked questions
What is the hourly pay for ushers, lobby attendants, and ticket takers?
The mean hourly wage is about $16, based on the national mean annual salary of $33,080. Hourly rates vary by state and employer.
Do you need a degree to become an usher or ticket taker?
No. Most employers only require a high school diploma or equivalent. Training is provided on the job.
What is the job growth for ushers, lobby attendants, and ticket takers?
Employment is projected to grow 1.2% from 2024 to 2034, slower than average. About 30,800 openings occur each year due to turnover.
Salary figures are U.S. Bureau of Labor Statistics estimates (OEWS / Employment Projections). For informational purposes only; not career or financial advice. See the full Ushers, Lobby Attendants, and Ticket Takers data.