Hotel, Motel, and Resort Desk Clerks Salary Guide 2025: $35,070 Median Pay, Career Path & Outlook
The median annual salary for hotel, motel, and resort desk clerks is $35,070, according to the Bureau of Labor Statistics. That works out to about $17.00 an hour. The typical range runs from $27,120 at the 10th percentile to $45,470 at the 90th. With 261,420 jobs across the U.S. and a projected growth rate of 3.7% through 2034, this is a stable entry-level role in hospitality.
Pay varies sharply by state and setting. Hawaii tops the list at $59,110 median, while West Virginia pays a median of $26,830. What you earn also depends on the type of property—luxury resorts in tourist destinations tend to pay more than budget motels off the interstate.
How much Hotel, Motel, and Resort Desk Clerks earn
The national median salary for hotel desk clerks is $35,070, with a mean wage of $35,550. Hourly, that's about $17.10. The lowest 10% earn $27,120 or less; the highest 10% bring home $45,470 or more. Overtime and tips can push earnings higher at full-service properties.
Industry also matters. Clerks working in traveler accommodation—the largest employer—report a median of $34,510. Those in casinos or resort hotels often earn more, while limited-service motels tend to pay below the median.
Pay by state
Location is a major factor. The five highest-paying states for hotel desk clerks are Hawaii ($59,110), District of Columbia ($47,060), Vermont ($44,940), Washington ($40,460), and Massachusetts ($39,400). Hawaii's figure reflects the high cost of living and strong tourism industry.
At the other end, the lowest-paying states are Louisiana ($27,420), Mississippi ($27,300), and West Virginia ($26,830). These states have lower costs of living but also less tourism demand.
How to become Hotel, Motel, and Resort Desk Clerk
This is an entry-level role that typically requires a high school diploma or equivalent. No formal postsecondary education is needed, though some employers prefer candidates with a certificate in hospitality or hotel management. On-the-job training is standard and usually lasts a few weeks.
Key skills include customer service, basic computer literacy (property management systems like Opera or ResNexus), and cash handling. A friendly demeanor and the ability to multitask under pressure go a long way. Multilingual ability—especially Spanish—can boost your chances at larger properties.
Steps to enter: (1) Earn a high school diploma or GED. (2) Gain any customer service experience—retail, restaurants, or front desk roles. (3) Apply directly at hotels, motels, or resorts. (4) Complete on-the-job training. (5) Consider earning a hospitality certificate from a community college to stand out.
- High school diploma entry-level; no degree required.
- On-the-job training (2–4 weeks) common.
- Customer service and computer skills essential.
- Multilingual ability is a plus.
Job outlook
Employment of hotel, motel, and resort desk clerks is projected to grow 3.7% from 2024 to 2034, about as fast as the average for all occupations. That translates to roughly 43,600 job openings each year, mostly due to workers leaving the field or retiring.
Growth will be driven by continued demand for lodging, especially in tourist destinations and business hubs. However, automation—like self-check-in kiosks—may temper growth at some large chains. Turnover is high, so opportunities for entry-level workers remain plentiful.
Frequently asked questions
Do hotel desk clerks get tips?
Tips are not guaranteed but are common at full-service hotels and resorts. Clerks who help with luggage, arrange services, or provide exceptional service may receive gratuities. Some properties pool tips.
What is the highest-paying type of hotel for a desk clerk?
Resort hotels in high-cost areas—especially Hawaii—pay the most. Casinos and luxury properties also offer above-median wages.
Is this job hard to get?
No. With a high school diploma and decent customer service skills, most applicants can find an entry-level position. Turnover is high, so openings are frequent.
What hours do hotel desk clerks work?
Hotels operate 24/7. Expect evening, overnight, weekend, and holiday shifts. Part-time and full-time positions are both common.
Salary figures are U.S. Bureau of Labor Statistics estimates (OEWS / Employment Projections). For informational purposes only; not career or financial advice. See the full Hotel, Motel, and Resort Desk Clerks data.