Dispatcher Salary Guide 2025: How Much Dispatchers (Except Police, Fire, and Ambulance) Earn
The national median salary for dispatchers (except police, fire, and ambulance) is $50,340, or about $24 per hour. That's the midpoint—half earn more, half less. The typical range runs from $36,030 at the 10th percentile to $78,140 at the 90th. When you look at the mean (average), it's $54,740. So many dispatchers do better than the median, but starting pay can be modest.
How much Dispatchers, Except Police, Fire, and Ambulance earn
The Bureau of Labor Statistics reports that the median annual wage for these dispatchers was $50,340 as of May 2024. That translates to roughly $24.20 an hour. The lowest-paid 10% earned under $36,030, while the highest-paid 10% earned over $78,140. The mean annual wage across all experience levels is $54,740.
- 10th percentile: $36,030
- Median (50th): $50,340
- 90th percentile: $78,140
Pay by state
Where you work matters a lot. The District of Columbia pays the most, with an average annual wage of $72,260. Washington follows at $59,330, then Minnesota ($59,220), North Dakota ($57,580), and Illinois ($57,240). On the lower end, Oklahoma averages $44,950, New Mexico $43,960, and South Dakota $43,920. If you're looking to maximize earnings, targeting states like Washington or Minnesota—or especially the D.C. area—can make a difference.
How to become Dispatchers, Except Police, Fire, and Ambulance
Most employers require a high school diploma or equivalent. On-the-job training is common, lasting several months to a year. Some dispatchers earn certification through organizations like the International Academies of Emergency Dispatch, though it's not mandatory everywhere. Key skills include multitasking, clear verbal communication, and typing speed. Many dispatchers start as customer service reps or administrative staff before moving into dispatching. A formal degree isn't necessary, but an associate's in communications or logistics can help.
- Earn a high school diploma or GED.
- Complete on-the-job training (typically 3–12 months).
- Consider voluntary certification (e.g., from IAED or APCO).
- Develop typing and communication skills.
Job outlook
The BLS projects employment for dispatchers (except police, fire, and ambulance) will decline by 0.9% from 2024 to 2034. That's a drop of about 1,800 jobs over 10 years. However, about 18,500 openings are expected each year, mostly to replace workers who retire or transfer. So while the field isn't growing, steady turnover keeps opportunities available. Competition can be strong in desirable locations.
Frequently asked questions
What is the highest-paying state for dispatchers?
The District of Columbia pays the most, with an average annual wage of $72,260.
Do dispatchers need a degree?
No, most require only a high school diploma. On-the-job training is standard.
Is the job of a dispatcher growing?
No, the occupation is projected to decline by 0.9% from 2024 to 2034, though about 18,500 openings per year are expected due to turnover.
What is the typical salary range for a dispatcher?
The 10th to 90th percentile range is $36,030 to $78,140, with a median of $50,340.
Salary figures are U.S. Bureau of Labor Statistics estimates (OEWS / Employment Projections). For informational purposes only; not career or financial advice. See the full Dispatchers, Except Police, Fire, and Ambulance data.