Baggage Porter, Bellhop, and Concierge Salary 2024: $38,420 Median
Baggage porters, bellhops, and concierges earn a median annual salary of $38,420, according to the U.S. Bureau of Labor Statistics. That works out to roughly $18 per hour, though pay varies significantly from entry-level to experienced roles. The typical range runs from $29,270 at the 10th percentile to $57,570 at the 90th percentile, meaning top earners take home nearly double the bottom tier.
How much Baggage Porters, Bellhops, and Concierges earn
The median wage for these hospitality workers is $38,420 per year, or about $18.49 per hour. The mean annual wage is a bit higher at $41,070, pulled up by higher-paid workers at luxury hotels and resorts.
The bottom 10% of earners make $29,270 or less, while the top 10% make $57,570 or more. That upper-end figure often requires years of experience, tips, or working at high-end properties. Nationwide, approximately 77,750 people work in this occupation.
Pay by state
BLS data for highest- and lowest-paying states is not available at this time for this occupation. Wages typically trend higher in cities with large tourism industries and in states with higher costs of living. Check your state's labor department for local estimates.
How to become a Baggage Porter, Bellhop, or Concierge
Most positions require a high school diploma or equivalent. No formal postsecondary education is needed, though a certificate in hospitality can help. On-the-job training is standard, lasting a few weeks to a month. Key skills include customer service, communication, and physical stamina for lifting luggage. Union membership is uncommon but may be found in large union hotels.
- Earn a high school diploma or GED.
- Apply for entry-level positions at hotels, resorts, or airports.
- Learn property layout, local attractions, and service standards during training.
- Consider earning a Certified Hotel Concierge (CHC) credential from organizations like the International Concierge and Lifestyle Management Network (but not required).
Job outlook
Projected growth data for 2024–2034 is not available from the BLS for this specific occupation. Employment is tied to the health of the travel and lodging industry. Recovery from the pandemic boosted hiring, but automation and self-service kiosks may slow future growth.
Frequently asked questions
What is the hourly wage for baggage porters and bellhops?
The median hourly wage is about $18.49, based on the BLS median annual salary of $38,420.
Do baggage porters and concierges make good money?
Pay ranges from $29,270 at the low end to $57,570 at the high end. Tips can add significantly, especially at luxury properties.
What education do you need to be a concierge?
A high school diploma is typical; a hospitality certificate or degree is optional but can help. Most training is on the job.
Salary figures are U.S. Bureau of Labor Statistics estimates (OEWS / Employment Projections). For informational purposes only; not career or financial advice. See the full Baggage Porters, Bellhops, and Concierges data.